Wednesday, November 4th, 2009
Cellular service provider T-Mobile was partially off the air for roughly eight hours yesterday, leaving many of its customers unable to make calls, send text messages, or access the internet.
The company released a statement acknowledging the issues and saying that its rapid-response teams were working to restore service to its customers. Ina Fried of CNET solicited reports from T-Mobile users, who were experiencing outages from San Francisco to New York. T-Mobile insists that only 5 percent of its users were affected by the outages at any given time, but cell phone management analysts say that the widespread and numerous responses calls that figure into question. Even if only 5 percent of T-Mobile users were affected, says Sumner Lemon of IDG news, that still means that 1.7 million people experienced issues.
The issues appeared to have been resolved early Wednesday morning as T-Mobile released a second statement confirming that normal service had been restored and advising that it would be looking into the root causes of the service disruption.
T-Mobile is still reeling from the incident last month in which a server failure caused Sidekick users to lose access to their personal data.
From http://www.visagemobile.com
No comments:
Post a Comment