Friday, December 20, 2013

iPad, Surface, Kindle owners reveal their top gripes

Got a beef about your iPad, Surface, or Kindle tablet? Join the club.
The new holiday report from Q&A site FixYa sifted through thousands of problems reported by its Web site users to determine the most common grievances. The tablets that faced the firing squad included Apple's iPad Air and Retina Display iPad Mini, Microsoft's Surface 2, and Amazon's Kindle HDX. Let's see how they fared.
Microsoft's Surface 2
The Surface 2 was dinged for its poor app support, speaker quality, and Touch Cover keyboard. Users applauded the Microsoft Office suite that comes free with the tablet but were bummed by the lack of well-rounded apps available through Microsoft, especially when compared with the range and diversity offered by Apple, Google, and Amazon.
The Surface 2's speakers are too quiet and lack a certain crispness, according to the report. The Touch Cover keyboard also received a thumb's down by people who found it difficult to type on. The paucity of apps and speaker quality are mostly in Microsoft's ballpark. But users who don't like the Touch Cover keyboard should consider the Type Cover, which is more expensive but provides a better response.

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